Last updated: September 9, 2026
Order coverage and timing
We currently prepare orders for delivery within the United States. Normal processing takes about 1–2 business days after payment is confirmed. Once a parcel is handed to the carrier, estimated transit is 3–5 business days. These timeframes are estimates rather than guarantees, and any free-shipping eligibility or charge is shown during checkout.
Address details and tracking
Please provide a complete delivery address, a working email address, and a reachable phone number. Tracking is sent when available, but carrier scans can take time to appear. Contact us promptly if an address needs correction before dispatch.
Delays, loss, damage, and restrictions
Weather, holidays, carrier capacity, security reviews, or remote-area limits can affect delivery. For a late, lost, delivered-but-missing, or damaged parcel, send the order number, checkout email, tracking number, and a clear description. Damage inquiries should also include photos or video of the item and packaging. Some addresses or restricted destinations may be unavailable; any limitation will be shown before payment or communicated during review.
Email: simonbaxter3016438@gmail.com
Mailing address: 5473 Saint Andrews Dr, Westerville, OH, 43082, United States
Phone: 220-498-8570